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Pet Intel. & Emotional Well-Being

Your Canine Behaviour Specialists

Working in collaboration with Chien ZEN Dog

Our Services

Who are we?

Pet Intel. is a professional team of dedicated Canine Behaviour Specialist who believe in helping clients to become experts of their own dogs. We offer a variety of services designed to provide clients with individual advice and support as they strengthen their bond and understanding of their animal. Our philosophy and methodology is based on scientific principles and a true belief in and respect for animal emotion. We have proudly collaborated with Chien ZEN Dog to bring bilingual services to our clients as well as NEW comprehensive packaged programs. Our Specialists can liaison with your other pet-care professionals (veterinarian, trainer, dog walker etc.) or personal care professionals (for Canine Assisted Therapy & Service Dog Training) to help ensure the best possible outcome for your canine goals.

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About Our Services & Programs

What We Offer

Pet Intel. offers an extensive array of services. We focus on education and individualized support for our clients while they learn how to work collaboratively with their canine counterparts. Below you will find descriptions of our most popular services. We have proudly collaborated with Chien ZEN Dog to bring bilingual services to our clients as well as NEW comprehensive packaged programs.

We also offer the following additional services (not outlined on our page): Private Behaviour Boarding, Forensic Canine Behaviour, Assessments & Reports (Expert Witness in the Ontario Provincial Court), Written Articles & Media Contributions, Canine Assisted Therapy and Breeder Puppy Assessments.

Contact us directly for more information.

Our Philosophy

Pet Intel. offers a team of dedicated specialists who believe in helping clients to become experts of their own dogs. We provide clients with individual advice and support as they strengthen their bond and understanding of their animal. Our philosophy and methodology is based on scientific principles and a true belief in and respect for animal emotion.

Our specialists are constantly striving to meet new intellectual changes and goals and to stay current with education and industry science. Below are some of the organizations our specialists are Members of and participate with.

Meet the Team

Morgan Kirkham, CPDT-KA

Morgan graduated with honours from the Canine Foundations Academy and has earned her Professional Dog Trainer certification through the Certification Council for Professional Dog Trainers® (CCPDT®).

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Nicole Lapratte-Patry CBCC-KA

Nicole Lapratte-Patry CBCC-KA, has earned her “Canine Behaviour Consultant” certification through the Certification Council for Professional Dog Trainers® (CCPDT®). Nicole has joined more than 160 CBCC-KA certificants worldwide.

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Jessica Eden O'Neill, Dip. CBST , IAABC-ADT

Jessica Eden O'Neill, Dip. CBST has a Diploma in Canine Behaviour Science & Technology and has been working as a professional Canine Behaviour Consultant for 15 years.She is the Owner of both Pet Intel. & JWalker Dog.

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"Jessica and her associates are very professional yet caring with dogs. Their techniques for an assessment are well thought out and explained and employ current technology effectively (e.g. video recording canine interactions including vocal explanations of their behaviour). Jessica also offers advice and allows for follow-up questions subsequent to her visit."

James Anderson Lawyers

"I must say a BIG "Thank You" to dog trainer Jessica O'Neill. She's the best dog and Service Dog Trainer. I wouldn't be telling our story, if it wasn't for her training skills, dedication, patience and working with Jojo."

Sophie and her Mom's Service Dog Jojo

Russ and I simply wanted to take a moment to let you know how fortunate we feel to have had the chance to benefit from Nicole's expertise and guidance yesterday regarding our puppy Forrest. He really took to you! It was a real pleasure to have you in our home. We are grateful for how patient and open you were with us and for the active interest you manifested in our situation. We felt inspired, supported, and like you had not only listened but also heard us. We also had numerous a-ha moments which provided useful tricks and keys for immediate remediation and implementation. And so, for your generous time, your genuine concern for both the dog and us as owners... for your willingness to share, ...a massive thank-you to you, Nicole! Thanks again for everything,

Sonia & Russ V.

"Jessica has an exceptional, natural connection with dogs. She handles high-energy environments (ie. a lot of dogs at once) with ease and calm. She has an excellent rapport with dog owners and gives patient and persistent guidance to owners. She always exudes a strong, confident presence."

Jodie & George and their dog Baxter

“Jessica is funny, laid back but professional. Very direct in terms of instruction and clear and concise. Always willing to elaborate and super patient. One of the things that makes her so great is that she can relate to animals and to people so well...and she LOVES my dog even though he is so difficult"

Amber & Simon and their Great Dane, Jay

Nicole from Pet Intel. provided us with the guidance and tools to best modify our 8 month old husky cross' behaviour and our own in a fun and low pressure environment. My husband and I learned a lot from our consultation through easy to understand methods and strategies we could incorporate into our daily lives. We loved Nicole's easy going attitude and constructive advice she tailored to Rory's needs, identifying areas we could improve on with insight and accuracy as well as providing solutions we could implement ourselves. We left our consultation feeling confident and properly equipped to build a balanced life for our puppy and ourselves! We plan to book sessions in the future with Pet Intel to further our training with science based methods that not only work for our dog, but for us too. 

Rae Einarsson-Rory

Even only after our initial consult we feel so much more in control of our lives again after speaking with Nicole and gaining a deeper understanding of our 8 month old shepherd and his needs. She explained everything so wonderfully, in ways that we could understand, along with showing us actual ways to improve his behaviour. The practices shared, the explanation and purpose behind them, and the added tips and tricks are extremely helpful and we cannot wait to start implementing them. Not only did we receive on the spot advice and education, but we were also provided with links to further documents, videos of different types of activities to do, as well as recipes for his kong. We are forever grateful for this initial consult, and I know our sweet boy will be too. Looking forward to future sessions!

Kylie Olson

Dear Nicole,

I can’t thank you enough for all the time, effort, and patience you gave to us yesterday.  Not an easy situation to walk into but you handled it beautifully. You were sympathetic, receptive and reassuring, but also firm and clear. I felt very hopeful and empowered after you left. It may sound crazy, but I think Penny felt it too. She has been good as gold since you were here.

Thank you—for listening, for genuinely caring (it really shows), and for being so generous in sharing your expertise.

With much gratitude,

Barbara & Penny

"Jessica has been a major support in our lives after we adopted 2 puppy mill dogs. She and her family are the only people we feel comfortable leaving our much troubled boston terrier when we go away. She has helped us be better pet owners and allowed us to love a dog with severe behaviour issues. Both our dogs have received wonderful training from Jessica and we never worry leaving them with her when they stay with her. Her family is like a 2nd home for them. They love being part of her pack. Thanks Jessica for all that you have done for us and the boys."

Kait & Robert with Korkie & Dudley

Product & Book Recommendations

Our specialists share their top picks for training treats, chew articles, toys, gates, enrichment activities, handling gear, books & MORE! Get direct links to curated product & book picks and good prices!

CLICK HERE FOR JESSICA'S PICKS

CLICK HERE FOR NICOLE'S PICKS

Looking for an Enrichment Activity?

We are excited to announce our collaboration with Dogs All Day. Ottawa's ONLY Doggy Escape Room is a unique canine enrichment actvity room offering 30 minute private sessions in a safe environment for a dogs of all ages, breeds & temperaments.

LEARN MORE

New! Tricks Master Mini-Course

Teach Your Dog How to Tidy Up their Toys by Name and Place them in a Toy Bin!

Bond with your dog through learning. This 4 week course is an online, self-paced program where you will learn dozens of skills including: nose & paw targeting, object recognition, fetch, recall, place, catch and more!

On Sale Now for ONLY $50!

Enroll Now

New Book Release

Discover the fascinating similarities between human and canine experiences in this thought-provoking book, 'Parenting Your Canine Child: How Behaving Like a Dog Can Make You a Better Human.' Canine behaviour expert Jessica Eden O'Neill draws on her personal and professional experiences to explore topics such as empathizing with nervous dogs, the chaos of dog parks, and the true meaning of being a canine parent. This emotional, authentic, and sometimes comical narrative is a must-read for all dog lovers seeking a unique and entertaining path to canine enlightenment. Through relatable parallels, readers are challenged to reconsider their perceptions of dogs and become better pet owners, ultimately leading to a better understanding of their role in their dog's life.

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FREE 'JWalking Like a Pro' Course

This program is designed to help you become acquainted with your JWalker gear and teaches you how to utilize it effectively in the real world.

If you wish to purchase a JWalker Dog Harness, visit our list of retail partners.

Once you complete checkout, you will be sent an email with your enrollment instructions. Follow the program step-by-step to achieve the best results. Once enrolled, you will have LIFETIME access to your course. Feel free to check back in often to refresh your skills. We will continue to add more content over time! Students of this course will also receive exclusive learning discounts on other products. 

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Online & Hybrid Prorgrams

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  • from $400.00
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  • from $195.00
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    $480.00
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  • from $600.00
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    $1,330.00
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  • $95.00
    $95.00
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  • from $400.00
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    $1,350.00
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BEHAVIOUR CONSULTATIONS

Observe, Assess, Plan & Implement 

In-Person & Virtual Options

Mandatory for new clients.

-A complete look at all four areas of conflict for the complete household dynamic.
-Assessment of individual behaviours of concern.
-Strategic development of a problem resolution plan.
-Demonstration of specific exercise and techniques.

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PRIVATE COACHING

Fine Tune, Elaborate, Expand

In-Person & Virtual Options

For Clients who have already completed a consultation.

-Focus on specific training tasks
-Continues progress from initial consult
-Service dog training sessions
-Dog-Dog introductions
-Therapy work
Can be done in any required environment. 

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